Getting Your Membership Started
At Cascades Casino Kamloops, the create account step is handled face to face. Membership registration takes place at our Guest Services desk on the main casino floor, and everything is completed while you are on site. There is no advance submission required before your visit.
The property is located at 1555 Versatile Drive, Kamloops, BC V1S 1W7. Once you walk in, make your way to the main floor and you will find the Guest Services desk. Our team at the desk opens new accounts during casino hours, and the process is straightforward.
Becoming an Encore Rewards member is free. We do not ask for any deposit. There is nothing you need to submit in advance before you arrive.
What You Actually Need to Bring
For the Cascades Casino Kamloops create account process, one item is essential: valid government-issued photo ID. A driver’s licence, a passport, or an equivalent document is fine. As long as the identification is issued by a government authority and includes your photograph, it meets the usual industry standard.
Our representative at Guest Services will check the ID, confirm your identity, and then enter your personal details into the membership system. Before you leave the desk, you receive your physical membership card in hand.
If you prefer to double-check any detail before coming in, you can contact our team at 250-372-3336 or by email at [email protected]. In practice the registration is simple enough that most guests are comfortable just dropping by during operating hours.
How Registration Actually Goes
When you arrive ready to open your Cascades Casino Kamloops membership, the sequence is predictable and quick.
- Come to Cascades Casino Kamloops at 1555 Versatile Drive.
- Walk in and head toward the main casino floor to find the Guest Services desk.
- Let the team member know that you want to create a new membership account.
- Present your government-issued photo ID to the representative.
- Wait briefly while they complete the identity check and input your details.
- Receive your membership card or printed membership confirmation at the desk.
- Take a moment to ask about any promotions for new members; there is often at least one running.
- Start using the card on every visit so your play and activity count toward loyalty offers.
Everything is completed in this single visit. Your card is ready before you leave the property.
Casino Hours and When to Show Up
Our Guest Services desk operates within the same window as the casino gaming floor. In line with typical traffic patterns in the industry, weekday mornings tend to be the quietest period, which suits guests whose main focus is getting registered without spending extra time in line. By contrast, Friday night and Saturday night bring higher volumes across the property, and the desk reflects that.
| Day | Opens | Closes |
|---|---|---|
| Sunday | 10:00 a.m. | 12:00 a.m. |
| Monday | 10:00 a.m. | 12:00 a.m. |
| Tuesday | 10:00 a.m. | 12:00 a.m. |
| Wednesday | 10:00 a.m. | 12:00 a.m. |
| Thursday | 10:00 a.m. | 12:00 a.m. |
| Friday | 10:00 a.m. | 2:00 a.m. |
| Saturday | 10:00 a.m. | 2:00 a.m. |
On weekend evenings the property is at its busiest and the energy level is high, which suits guests coming for entertainment, dining and live events. If your priority is simply to finalize membership with minimal waiting, a midweek morning usually feels more comfortable and efficient.


